Questions and answers
Select a question below to view the answer.
01 Will someone contact me after I place an order?
Yes. A representative will contact you by phone or email to confirm your order details, availability, and the next steps for shipping or pickup.
02 Do you offer shipping?
Yes. We can help arrange shipping from our storage facility to destinations across the United States.
For international shipping, contact us so we can review available options based on your location and the equipment dimensions and weight.
03 How are shipping costs calculated?
Shipping costs depend on the distance, equipment dimensions, weight, route, and delivery method, including open trailer, enclosed trailer, flatbed, or specialized transport.
We can provide a delivery quote before payment is finalized.
04 Can I pick up the equipment myself?
Yes. Pickup is available by appointment at our storage facility.
Customers arranging pickup are responsible for their transportation and loading arrangements.
05 How long does delivery take?
Delivery time depends on carrier scheduling, route availability, destination, and equipment size. Typical transit is within 5–25 days after dispatch.
For urgent delivery, ask us about expedited scheduling. Availability varies by route.
06 What payment methods do you accept?
We accept credit cards, debit cards, and bank wire transfers. Available payment options will be shown on your invoice or checkout page.
All payments are processed in the company name shown on the invoice. Please contact us before completing an order if you have questions about payment instructions.
07 Do you offer financing?
Financing may be available through third-party lenders. Contact us to discuss possible options based on the equipment and your location.
08 Can I trade in my used unit?
At this time, we do not accept trade-ins.
09 Can I inspect the equipment before purchase?
Yes. Inspections are available by appointment, subject to scheduling and the equipment location.
Customers who are not local may arrange an independent third-party inspection at their own expense.
10 Do you provide a warranty?
Warranty terms vary by unit and are stated on the invoice or purchase agreement.
When a warranty is included, it may cover major structural components and primary mechanical systems, subject to exclusions and proper maintenance.
Consumables, normal wear and tear, misuse, accidents, and lack of maintenance are not covered.
Please review our Terms & Conditions for more information.
11 Need help or have another question?
Please contact us. We are happy to help with availability, invoices, shipping quotes, inspections, and pickup scheduling.