Frequently Asked Questions


Will someone contact me after I place an order?

Yes. A representative will contact you by phone or email to confirm your order details, availability, and next steps (shipping or pickup).

Do you offer shipping?

Yes. We can help arrange shipping from our storage facility to destinations across the United States. If you need international shipping, contact us and we can review options based on your location and the equipment size/weight.

How are shipping costs calculated?

Shipping depends on distance, equipment dimensions/weight, and the delivery method (open trailer, enclosed, flatbed, etc.). We can provide a quote before payment is finalized.

Can I pick up the equipment myself?

Yes. Pickup is available by appointment at our storage facility. Customers who pick up are responsible for loading and transportation arrangements.

How long does delivery take?

Delivery time depends on carrier scheduling and route availability. Typical transit is within 5–25 days after dispatch. If you need a faster option, ask us about expedited scheduling (availability varies by lane).

What payment methods do you accept?

We accept credit cards, debit cards, and bank wire transfers. Available payment options are listed on your invoice or checkout page.

All payments are processed in the company name shown on the invoice. If you have questions about payment methods before completing an order, please contact us and we’ll be happy to assist.

Do you offer financing?

Financing may be available through third-party lenders. Contact us and we can discuss options based on the equipment and your location.

Can I trade in my used unit?

At this time, we do not accept trade-ins.

Can I inspect the equipment before purchase?

Yes. Inspections are available by appointment, subject to scheduling and equipment location. If you are not local, you may also use a third-party inspection service at your expense.

Do you provide a warranty?

Warranty terms vary by unit and are stated on the invoice and/or purchase agreement. If a warranty is included, it typically covers major structural components and primary mechanical systems, subject to exclusions and proper maintenance.

Consumables (filters, belts), normal wear and tear, misuse, accidents, or lack of maintenance are not covered.

For details, please see our Terms & Conditions or contact our customer service team.

Need help or have questions?

Please contact us. We’re happy to help with availability, invoices, shipping quotes, and pickup scheduling.

Delivery & Pickup

Equipment being loaded for transport Secured freight shipment in transit Flatbed delivery of industrial equipment Specialized equipment transport example
Tip: For the fastest shipping quote, send your delivery ZIP code and whether the site requires a liftgate or forklift.

Frequently Asked Questions